Six things that PR can learn from healthcare

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So I’ve worked in the NHS for five months now and I’m a bit further along in understanding how it all fits together.

So far in life I’ve been pretty lucky with health, so this job is my first real encounter with hospitals and medical staff and it’s fascinating to see how they work.

In my usual cross eyed way these are my six lessons that comms and PR people can learn from the medical profession. Continue reading