With our disruptive narratives and transformational echo chambers we sometimes seem to inhabit a sort of sub-John Le Carre spy novel when it comes to the impenetrable lingo of the modern communicator.
Where George Smiley had his lamplighters and bird watchers he at least he the excuse of being a Cold War era spy who needed to keep secrets and deliberately confuse the competition. (See here)
In PR and comms we seem to be some of the worst offenders for inventing the most confusing, esoteric and frankly baffling language to describe the work we do.
The non sequiturs and bizarre code words associated with PR are every bit as confusing as the array of business buzzwords that seep into every crevice of corporate life.
The public sector has been a master of this strange parlance, so inspired by this beautiful work by Graeme Whitfield of the Journal and ably assisted by my Twitter timeline, here’s a look at the words we love to hate (or hate to love depending on your mood).
Bluffers guide to comms blather
Narrative…………………When even footballers are trotting it out you know it’s passé
Disruptive………………Surely not everything can be disrupted?
Leverage…………………When you need to lift something really heavy.
Build on the offer………………………………………No idea, seriously no idea.
Echo chamber…………………………………………..Can anyone hear me?
Consume it’s own smoke…………………………Breathe it’s own farts?
Wash it’s own face………………………..and brush it’s own teeth? Really it means there is NO MONEY FOR THIS.
Mood music……………………………………………..As in not hearing it. Get ready for a P45.
Drum beat……………………………………….A lot of PR people seem to march to their own
Stakeholders……………………………………people. You know, real ones.
Engagement…………………………………………….I want to marry you
Transformation/transformational…………..Like Kafka’s Gregor Samsa who wakes up transformed into a huge and revolting beetle I’ m never quite sure what we should be ‘transforming’ into.
Mumpreneur………………………………………….. portmanteaus are huge in PR right now.
Iterative process……………………………………..Nobody knows what they are meant to be doing.
Incremental process………………………………..Maybe one person knows what they are meant to be doing?
Traction…………………………………For car tyres on that new BMW you just bought.
Amplify…………………………………………………….Can’t hear you
Bypassing the gatekeeper……………………….Something of Game of Thrones or Warcraft
Top of mind………………………………………………It doesn’t even make sense
Granularity………………………………………………Perfect for breakfast or making gravy
Reaching out……………………………………………Please stop
Curate……………………………………………………..Our work is so artistic it should be in a gallery
Going forward…………………………………..going to delete your media release
Upselling…………………………………………………..More like downgrading
Across the piece/piste………………………………This is everywhere and all over the place like a drunken skier
Deep dive……………………………………….Yeah, right to the bottom of the sea please.
Landing messages…………………………………….like punches or aircraft
Circle back/take offline…………………………….Abort landing
Study the ecosystem…………………………….search for predators
Increase/decrease bandwidth……………….beam me up Scotty
Authentic Corporate storytelling……………..????
Building capacity, leveraging capacity, zero capacity…There is nobody to do this work
Anybody being ‘delighted’ in any written work……..More like mildly pleased.
Replay (can we get some replay on that)………………Can I get a rewind?
Brand evangelist…………………………………………………….A liar
Collateral……………………………………………………………As in collateral damage
Thanks to @davepunton @creobryn @oldcrone77 @SEMcomms @Juangearista @tubbsky @philjewitt @linzeeN @coyknorth @neilmcloram @1howardwalker @julianfootprint for the contributions.
Looks like we have enough here for our very own Buzz Words bingo sheet.
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Good idea. House!!!
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It becomes fun when buzz words collide with their true meaning – working a role with marine scientist types who do actually ‘study the ecosystem’ for example. ‘Deep dive’ too.
Can I also nominate ‘step change’ please?!
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Certainly Amy. That could be a ‘game changer’ or even a ‘paradigm shift’
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