8 tips for NHS comms in 2018

You know when a baby wakes you at 4am every morning of it’s life so you don’t set an unnecessary alarm for the one day of the year when you need to be on the 6:30am train to London?

Well, you can guess what happened next and the slapstick, desperate race to the station ensured that I made it onto the long commute with literally seconds to spare.

Despite this the sweaty indignity was well worth it to catch the latest NHS Providers Communications leads network session which featured Daniel Reynolds, Stephen Waddington, Claire Riley and Darren Caveney. There was some excellent advice and discussion but here are my key takes for NHS Comms folks: Continue reading

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10 comms lessons from 2017

IMNR7857As we collectively polish off the last of the After Eights, think about starting that new fitness regime and contemplate the sheer horror of Dry January, looking back over the past 12 months is often a very timely distraction.

It’s always interesting to take a look back and see the key themes from the year and try to understand  the most popular topics. Looking at the most read posts on this blog during 2017 gives me a sense that many of us are facing the same challenges and seeking the answers to many similar problems. Continue reading