10 things about social media in the NHS

imageIn a week that saw most people coming to terms with the trauma of Bake Off, it was very much a case of baking as I headed into the 32 degree furnace of a supposedly Autumnal London for the latest NHS Providers get together.

This was the first of a new style of network meeting that aimed to focus on a single, strategic issue with the speakers looking at it from various different angels. Continue reading

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Communicating change

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Somebody once told me that the only people who like change are babies with dirty nappies. Over the past few years, through hard, grim experience of changing babies nappies, I’ve subsequently discovered that even then they’re often not totally cooperative.

So what hope do we have as communicators when to comes to engaging with people around difficult and often controversial change programmes?

To help answer that NHS Confederation hosted an event earlier this week bringing together some excellent speakers to look at the issue of communicating change across the health sector (you can see details here). Continue reading

Change. Adapt. Evolve.

Darwin - they quoted me wrong

“As man advances in civilization, and small tribes are united into larger communities, the simplest reason would tell each individual that he ought to extend his social instincts and sympathies to all the members of the same nation, though personally unknown to him,” Charles Darwin 1871.

Change. Adapt. Evolve. That’s been the mantra for the past few years – certainly since the financial markets shook everything in 2008 – and that was the key message I took from the CIPR’s state of the profession survey. Continue reading